The pattern, never the page.
Your counsellors keep their rooms confidential; your board keeps its evidence. Therapeuo gives an agency oversight of the work — caseloads, waiting lists, attendance, outcomes — without ever opening a session note.
Referrals & intake
Every referral lands in one queue with its consent captured at the door, and every client carries a coded referral source — seeded from the landscape you work in: Yellow Ribbon Singapore, the Prison Service, halfway houses, MSF and its providers, family service centres, churches, probation and aftercare. Adding a partner is a row, not a change request.
Reports a funder accepts
Sessions delivered, clients served, completion and outcome measures — aggregated, de-identified, exportable. The quarterly report becomes an afternoon, not a fortnight, and the figures trace back to real records.
Capacity you can see
Who is carrying how many cases, where the load is heaviest, which programmes are full. Supervision is a recorded pair between two people, not a job title — a supervisor endorses hours yet still cannot open a client’s private journal.
Consent & audit, standing
Every access is logged and every role is enforced. When an auditor, a board member or the PDPC asks how client data is handled, the answer is printed, not promised. The security page has the detail.
Singapore’s care network runs on trust
Agencies, halfway houses, churches, schools and employers refer the same people to one another every week. Therapeuo keeps each organisation’s records its own, while making a clean handover — with consent — a five-minute job instead of a phone chase.
One system, island-wide
● Our base — Gateway East, Beach Road ◯ Service regions — teams supported island-wide Onboarding on site or remote
Wherever your rooms are — a family service centre in the west, a halfway house in the north, a school counselling office in the east — your team works in the same record, and your data stays in Singapore.
See it with your own caseload
Bring one anonymised case to the walkthrough. We’ll run it through intake, sessions, handover and the quarterly report — and you’ll know within the hour whether Therapeuo fits. Much of the cost can be co-funded under NCSS’s Transformation Sustainability Scheme — see pricing.